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My family and I (9 ppl) went there to eat at night. The waiters were rude and rushed us with the bill while we were still eating. We ordered the $188 "Wo Choi" and the dishes were only enough for 4 people. The fried rice was enough for only two and they charged 9 dollars for rice. We had to pay 18% tax and $25 dollar tip... the desert was barely anything. that place sucked so bad

We went to this restaurant after being lured in by a woman promoting it on the street, even though it was close to closing time. Not too much else was open at 10pm, so we gave it a try. They were pushy and rude right from the beginning, from rushing us to order (and after I had only ordered one entree and one appetizer for two people to share I was told there is a $10 minimum per person and I had to order more), rushing us to pay when we had barely gotten our food, and closing down the restaurant while we were still eating. As a waitress, I try to tip other servers well, but the service was so bad here I really wanted to leave NOTHING. Unfortunately, they have probably had this happen all too often and therefore add 15% gratuity to the bill - EVEN FOR 2 PEOPLE!!! Oh, and the mongolian beef tasted like it was pure fat, not beef. I was completely disgusted with this place.

I completely agree with Erik. I have been to China and I understand how Chinese tourist traps work. The green tea ice cream was nice but thats it. Tourists who are ignorant will fall for it but a traveler will not put up with this restaurant's overpriced food, nickel and diming and deceiving service. We heard about it and thought that it would be good from its reputation but as soon as the lady started to guide us, fishiness was detected. Their clientelle was all American and all seemed to love it; the Chinese community definitely knows that this place should be avoided. We were so frustrated that we forget to force them to waive the service charge of 16% which is any customer's right. The food was decent/average but the prices are unjustified.

We loved Chinatown Restaurant. As a tourist in Chinatown, it was helpful that they had staff in the street giving out their menu and coupons. Think of how many restaurants there are in Chinatown -- how the heck are you supposed to choose one? They walked us to the restaurant and right in to a table! What incredible service! They gave us 20% off our bill and free appetizers!! We had awesome green tea and green tea ice cream with our fortune cookies, which I think were homemade rather than from a mass supplier. The food was excellent and the wait time was short. All through the rest of our vacation, we were trying to think of a way that we could make enough time to return here for another meal!!! And we were thinking this even after we had driven on down to LA!!! Maybe our excellent experience was topped off b/c we had exceptional company at the table with us. If we ever have the chance to return to SF, we will most certainly return to Chinatown Restaurant!! Plus, just around the corner there is a candy shop that gives away free samples of fudge!! Yum.

Beware of any restaurant in Chinatown where they have people on the street trying to drag you in, they are strictly for the unwary tourist. I was coaxed into the "Chinatown Restaurant" and left quite disappointed with the experience. I found the staff pushy and also I don't care for any establishment that automatically adds a 15% tip to the bill. If the service is good enough the tips will come. You would be better off finding a small out of the way spot where the local Chinese people are eating. Apart from the staff there were no Chinese people in the "Chinatown Restaurant", hard to believe when there is such a large Chinese community in the city.