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Has the current management responded wholesale to the previous reviews and totally changed their act, or were the previous reviewers on some other planet?! My wife, 9-yr-old daughter, 5-yr-old son, and I happened across the Eagle Cafe only after we walked out to the end of Pier 39 looking for a breakfast spot with a view of the Bay before discovering that there is no such thing. Turns out that the Eagle Cafe- the first restaurant at the base of the Pier- is the only one with a "real" breakfast menu. When we saw a window table open up shortly after we'd placed our order from one of the interior tables, I asked if we could switch to the window, and they cheerfully accommodated us. And what a breakfast it was! Excellent! Huge- if anything, too big- portions. Perfectly prepared french toast, over-easys, sausage, pancakes, salmon benedict, etc., etc. Prompt, professional service from beginning to end. If it's warm enough (it was borderline when we were there) consider dining at the backside rail/counter outside.

IThis was a saturday evening,so restaurants know that there will be heavier traffic than on weekdays. What a frustrating experience. This restaurant needs to learn to schedule their waiters, so that customers are not neglected due to short staffing. The poor waitress we had was so overworked, we felt sorry for her- she could not humanly go any faster. Also they usually have a hostess to welcome clients- not this time. The food was OK, but the general atmosphere was not.

This restaurant has all the potential of being a desirable destination for travelers. Located by the water on Pier 39 of San Francisco's Fisherman's Wharf, the location alone is enough to entice. I loved the authentic classic cottage decor and enjoyed my table by the window. The food was well prepared and arrived hot. My biggest complaint is that the service would have been better suited for a roadside diner. The waitress actually placed the bill on the table and asked if I wanted to wrap any leftovers WHILE I WAS STILL EATING! This is appalling! Do they know they are not a fast food chain in a food court? I paid 20$ for eggs, i expect not to be treated like a take out client. Really they just need to improve the quality of their training program and they'll be on top.

The Eagle (new version) is overpriced to an extreme. The service is so relaxed it is almost nonexsistent. Evidently the new Eagle is relying on one time tourist visitors who frequent Pier 39. Pity, the old place was so good.